What the alert history shows
The alert history is your personal record of the notifications that were sent or captured. It is deliberately kept customer-friendly and answers above all these questions:
- What was sent to me?
- When did it happen?
- Was it a warning or a critical alert?
- Was it delivered by email or by webhook?
Which entries you see there
The page only shows your own notifications. Depending on the entry, you see among other things:
- the point in time
- the title or subject
- the channel
- the kind of alert
- the domain or target
- a status such as
sentorfailed - the delivery status for email entries
Other people's entries or internal operational details do not appear there.
Delivery status for email entries
For email notifications, the alert history additionally shows whether the mail actually arrived in the mailbox. This status appears as a badge right next to the channel label:
| Badge | Meaning |
|---|---|
| Pending | The mail was sent, a delivery confirmation is not in yet |
| Delivered | The mail was delivered successfully |
| Temporary error | Delivery failed temporarily — a retry is running automatically |
| Failed | Delivery failed permanently, e.g. because the address is invalid or blocked |
| Spam | The recipient marked the mail as spam |
Hovering over the badge shows you the exact time of the status change and, in case of problems, a short explanation of the cause.
If no delivery status is available for an entry yet — because the mail is very recent or the status is still outstanding — the badge stays grey and shows Pending.
Filters
To keep the list usable even with many entries, you can filter it, for example by:
- Warnings only
- Critical only
- Email only
- Webhook only
- Failed only
- delivery status (Delivered, Undelivered, Temporary error, Pending)
That way you find out more quickly whether a message was really sent or whether there is only an open alert without a successful delivery.
Difference to alerts
Alerts and Alert history are deliberately two different things:
- Alerts show current problem states
- Alert history shows what was sent or logged as a notification
So an open alert can be visible even when you do not yet see a successful delivery in the history.
Data protection for webhooks
Webhook targets are deliberately not shown as complete, raw target URLs with all their details in the user view. The channel is visible, but sensitive target details are only shown in redacted form.
Good use cases
The alert history is particularly useful:
- when you want to check whether a warning has already been sent
- when you want to follow up on whether a recovery mail went out after a fix
- when a team member asks about a mail
- when you want to separate failed deliveries from working ones
- when you use mail and webhook side by side day to day